Okay so I have a question??
First, I will give you some background info before I get to the actual question.
For our wedding we used Warrens Videography for our pictures and our video! They are great to work with and do Amazing work. But unfortunately it takes forever to get anything from them! We first got our pictures at the end of June, which was 7 months after our wedding! We were supposed to get them 6 weeks after we turned our order in, which was I believe the end of January! AND they also messed up on my order, no biggie in the end because I got plenty of pictures and have a CD of them all, but still! Also in our photo package we got a book, which was also supposed to be to us after 6 weeks. Guess when we received this??? October, 1 month before our 1 year anniversary! I just feel like this is ridiculous especially because they had no problems cashing our check right away!
So the big question is about our video? In their contract they said they have a year to produce it, which was fine with me! But guess what still no video and it is over a year now. My mom emailed her to ask her if they could bring anything to us when they came to visit us at the end of October and she said they haven't even started on ours and have 3 other productions before ours! AHHHHH this makes me so mad! So I am not sure what to do? I don't want to be rude or necessarily hurry them and get a crappy video, but I feel like they are in the wrong because they are not following their contract. I mean what is the point of a contract if you don't follow it.
So I just emailed her asking about it and said I want it by Christmas because we hopefully are going home and would love to watch it with our families! But what if she says it wouldn't be done? I just don't know what to do??
Any suggestions???
2 comments:
I am so sorry Mel, that really does suck. Wait and she what she says, if they cant have it ready I would mention thaty you have a contract with them stating a year and its been over that and you really dont want to have to contact an attorney. it may scare them enough to get it to you....love you and cant wait to see you at christmas..
oh my gosh-do you remember we had the SAME issue with them. of course they were brand new then. but don't make a contract and then break it without compensating you're buyer. ok so seriously-you need to ask what they are going to do about breaking the contract. that might make them work on yours first, or give you extra copies (They gave us an extra copy). You dont' want them to rush it and do a bad job, but WHATEVER> that just irritates me soo much for you. :(
RR
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